Sorry if this is the wrong category to post this in, as I didn't see any category for COVID-19 Standalone Partial Claims. But I am fearing that if this issue doesn't get resolved, I could be facing foreclosure.
I've been in COVID-19 Forbearance on my mortgage and it has expired. However, before it expired, my servicer gave me the option to do either a Loan Modification or Standalone Partial Claim. I chose the Standalone Partial Claim to have my past due forbearance balance placed into a zero-interest account and bring my mortgage current so I can continue to make payments.
They said that I just needed to sign paperwork to complete the Standalone Partial Claim process, but it's been about two months and I still haven't received the paperwork to sign. Additionally, my mortgage is still in loss mitigation. So each payment I send in keeps being applied to the past due balance--not my mortgage, which is still showing past due. I've attempted to reach out to them about this, and they keep just telling me to wait until I get the Standalone Partial Claim paperwork to sign.
My question is, should I continue to just make my mortgage payments while my account is in loss mitigation (even though its going to the past due balance that should be moved to the Partial Claim)? I'm fearful that once the Standalone Partial Claim is completed, my mortgage will still be past due for these months that I've been technically out of forbearance.
Any information anyone can provide would be greatly appreciated! Thanks in advance.
I've been in COVID-19 Forbearance on my mortgage and it has expired. However, before it expired, my servicer gave me the option to do either a Loan Modification or Standalone Partial Claim. I chose the Standalone Partial Claim to have my past due forbearance balance placed into a zero-interest account and bring my mortgage current so I can continue to make payments.
They said that I just needed to sign paperwork to complete the Standalone Partial Claim process, but it's been about two months and I still haven't received the paperwork to sign. Additionally, my mortgage is still in loss mitigation. So each payment I send in keeps being applied to the past due balance--not my mortgage, which is still showing past due. I've attempted to reach out to them about this, and they keep just telling me to wait until I get the Standalone Partial Claim paperwork to sign.
My question is, should I continue to just make my mortgage payments while my account is in loss mitigation (even though its going to the past due balance that should be moved to the Partial Claim)? I'm fearful that once the Standalone Partial Claim is completed, my mortgage will still be past due for these months that I've been technically out of forbearance.
Any information anyone can provide would be greatly appreciated! Thanks in advance.