PNC Mortgage wants to foreclose my home after approving my HAMP
2008 - refinanced my home with PNC bank
2009 - applied for Temporary Home Modification-approved for 1 year
2010 - applied for HAMP, nightmare starts
Finished trial period in March 2011, calling and asking every month to see if I was approved.
In September I was told that I was approved, and my loan is going to PNC Mortgage. Paid my last payment to PNC Bank in September.
Calling PNC Mortgage to see where to send next payment. Nobody has clue what I am talking about. Trying to find my new loan number. Calling numbers to get my paperwork copies for approved HAMP (received them in January of 2012).
The end of October found out new address to send my check: Miamisburg, Ohio.
Going online to see my mortgage account: there is totally different loan amount, higher even that my original loan was.
Called PNC Mortgage to find out what is going on. Told that my loan is still in process, ant to just ignore online account status.
Calling monthly to check my status online, finally it has changed, but now there is amount due abot 5,000.
Called again,and I was told that I missed two payments, and I was behind. Told them that I paid regularly.
Received registered mail of Notice for intent to foreclose. Freaked out, called and was told that I need to prove that I have made my payments.
Collected all bank statements, and correspondence, put everything chronologically, and mailed it via registered mail.
Received phone call that I still owe them that amount (which by the way is more than my two payments), and that they will continue with reporting me to credit bureau, and foreclosure.
Called again representative who worked on my case (4th one), and discussed i with her, told her that I will consult attorney.
Next day received phone call from another representative who is working on my case (5th one) who told me that they will send my March 2012 payment back, charge me some fees, and that I have to make payment for two months, or they will continue with foreclosure. She also gave me some amount that does not account for two months payments, but more. NOTE: I never received anything in writing detailing my missing payments from PNC Bank nor PNC Mortgage. She also told me that she had sent some paperwork to me.
My March payment has been cashed by PNC Mortgage. I have received paperwork from my old representative to apply for assistance.
Went to check credit report: late 90 days for mortgage.
I am looking for all of you who had this kind of experience with PNC to e-mail me. I do not have money to pay private lawyer to go after them, but if there is enough of us out there we can make a lawsuit against this company.
I have spent 4 years of my life trying to save my home, and after all I have been through they are doing this with our taxpayer money. This is not right, and should be stopped.