:wacko:Hi everyone: I contacted one of the supervisors at NACA to help me with a file. Oh boy it is nightmare to get some type of help. I had in the past a great experience working with NACA but I think they have decreased the level of good services since then. I spent almost 2 hours in a interview and the lack of knowledge of the woman was very noticeable. I explain to her once, twice my friend's situation an we didn't get nowhere. Anyways, I finally contacted one of the supervisors and I would like somebody to help me to work with this bank that does not have a biding contract with NACA. The woman at NACA told me if they don't have a biding contract with NACA is almost impossible to get somewhere. Is this truth?,, Please any supervisor or somebody with authority at NACA reply back to me. My friend and his wife are people with disabilities and they need help to save their primary home. At this point, time is running shorter and I am will very much appreciate your HELP. Also, my friends received a denial letter from their bank quote "The principal reason(s) for credit denial, termination or other action taken concerning credit is because Excessive Obligations in Relation to Income". They don't want to provide to my friends a fully detail of the income and expenses used for their denial. Please what other resources I can utilize to force the bank to provide this info?,, by filling a complain with the OCC will this help?,, Ok, any input will be appreciate. Thanks a lot ,, lost and found.