Chase transferd my loan as of 4/1/20 to SPS.but I paid Chase on 3/10/20 for my April mortg pymt. I was notified of the transfer on3/13/20 I had no idea I would have my loan transferred after 20 yrs. With Chase .No one will answer my calls the app will not work with this phone and SPS said I have to pay them Aprils mortg. Pymt in the transfer to them there is no mention of my paying. When I call Chase's automated line it says my next payment is 5/1/20 I have bank statements.i just need Chase to update SPS .how do you contact them if you do not have the internet and no one will answer the phone.i have paid on the automated line for 6yrs. I am computer illiterate.