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corkey

LoanSafe Member
Feb 8, 2012
10
0
1
Long story short, wells accepted payoff on mortgage. Now they are not answering qualified written requests, they have lied about the ownership of loan 3 times in past two months now they say they need 3 more weeks to research not sure what they are researching, spoken to all departments no help at all they threaten foreclosure what can we do. How can we find the actual note holder and do they have to notify us if they purchase a note.
 

isisis

LoanSafe Member
Jun 22, 2010
1,745
235
63
North bay
Under TILA they have to notify you when the note is transferred but unless you're in a judicial foreclosure state note ownership may be academic. That's pretty nervy of them not to respond to a QWR since they can get in trouble for that. Make sure that what you're sending is unquestionably a QWR.

Here's a link to the CFPB that goes into how to request information and provides samples. It also tells you what to do if they don't respond.


Make sure to keep your request simple, i.e., only ask a few questions or request a few documents, sometimes they use that as an excuse for not responding.
 

corkey

LoanSafe Member
Feb 8, 2012
10
0
1
They called and said va would not approve payoff called va they haven’t spoken to them since 2003, they would approve why are they lieing isn’t that fraud! Also violating scra!