Loans transferred to Nationstar - Let us Pray

[I'mSickOfThis]

Maybe it would be a good idea to start a new thread for Bank of America Loans transferred to Nationstar. Mine is scheduled for July 1 and I just made my third trial payment for the DOJ.

Anyone else in the same boat?

 

[StuckInSeattle]

Maybe it would be a good idea to start a new thread for Bank of America Loans transferred to Nationstar. Mine is scheduled for July 1 and I just made my third trial payment for the DOJ.

Anyone else in the same boat?

Mine got transferred to Nationstar in Oct of last year, I've barely heard a peep out of them.

 

[Evan Bedard]

We have many people here in the same boat.. Here's some information Cat has posted that is specific to the BofA loans transferring to Nationstar;

Will my modification transfer to my new servicer?

If your account was modified prior to the transfer, the modification will remain and in effect. If you were working on, but had not finalized your modification, we will receive your documents within 30 days and will continue the process once we have your information. Seven days after the effective transfer, you can check the status of your modification on-line by selecting the “Check My Status†option under the “My Account†navigation bar, or by contacting us at 1-888-480-2432.

https://www.nationstarmtg.com/Custom....aspx#about_us

Additional threads with members in a similar position;

http://www.loansafe.org/forum/bank-america-home-loans/85462-loan-sold-nationstar-before-last-trial-mod-payment-please-help.html

http://www.loansafe.org/forum/bank-america-home-loans/85499-loan-sold-nationstar-permanent-mod-approved-but-have-not-received-signed-docs-yet.html

http://www.loansafe.org/forum/bank-america-home-loans/49480-boa-nationstar-dilemma-thoughts.html

http://www.loansafe.org/forum/loan-modification/85226-loan-transferring-bank-america-nationstar-june-3-2013-a.html

 

[I'mSickOfThis]

Mine got transferred to Nationstar in Oct of last year, I've barely heard a peep out of them.

Hi SIS
i just read some of your past posts. What a nightmare. Sounds like you've been to hell and back. I have a question for you: you mentioned the DOJ in an earlier post back in November. What happened with that? Did you receive a letter offering you a trial mod? How come you didn't take it?

We just made our 3rd trial payment. We are hoping for the best but preparing to continue the fight even if it means hiring our chapter 13 lawyer to finish the deal. It seems there is no end to this. Just when you begin to see a glimmer of hope- something else crawls out from under a rock.

 

[StuckInSeattle]

Hi SIS
i just read some of your past posts. What a nightmare. Sounds like you've been to hell and back. I have a question for you: you mentioned the DOJ in an earlier post back in November. What happened with that? Did you receive a letter offering you a trial mod? How come you didn't take it?

We just made our 3rd trial payment. We are hoping for the best but preparing to continue the fight even if it means hiring our chapter 13 lawyer to finish the deal. It seems there is no end to this. Just when you begin to see a glimmer of hope- something else crawls out from under a rock.

Hey SickOfThis
I've gone through so many different strategies, meetings etc, that I'm not sure which DOJ post you are referring to, but we just finished our 3rd trial payment on June 1st and our mod (In-house Nationstar Modification) kicked in on July 1st, just paid it today. Going through this process I found the only way to get through to anybody was to bring in a 3rd party, housing counselor. The housing counselor was able to talk to a point person at Nationstar and she kept me in the loop during our entire trial period. Nationstar never contacted me during or after our trial period, I had to ask my counselor if she could see if everything was OK.

 

[Evan Bedard]

Hey SickOfThis
I've gone through so many different strategies, meetings etc, that I'm not sure which DOJ post you are referring to, but we just finished our 3rd trial payment on June 1st and our mod (In-house Nationstar Modification) kicked in on July 1st, just paid it today. Going through this process I found the only way to get through to anybody was to bring in a 3rd party, housing counselor. The housing counselor was able to talk to a point person at Nationstar and she kept me in the loop during our entire trial period. Nationstar never contacted me during or after our trial period, I had to ask my counselor if she could see if everything was OK.

Congrats on completing the trial period SIS!

 

[StuckInSeattle]

Thanks Evan - I owe a lot of thanks to you and this site.

 

[TSVA1]

Hi I'mSickOfThis I called to make my third trial payment and both BoA and Nationstar had no clue where my loan was today. So I have to wait for few days to make third payment. They promised it will not affect my MOD. You are right lets pray because what I experienced today with Nationstar was horrible customer service. Please check your prescheduled paymet if it was posted. If anyone else already went through this process please share your experience with us.

I called same day as due date because my account manager thought prescheduled payment may not post to account due to same day transfer.

 

[Evan Bedard]

Thanks for the kind words SIS, and we appreciate you always taking the time to pay it forward and helping others here who may be in a similar position

TVAS1 - As you know, we have a lot of members here who have recently had their account transferred from BofA to Nationstar, many of whom are also in the middle of the modification process. Make sure you follow up on your account regularly and make the third trial payment as soon as they have your loan in their systems. Here are some additional contacts for you to use as well:

Beau Bridges (HAMP Underwriting Mgr.)
1-888-480-2432 ext. 2446

888-366-1119 (hamp team)

Brian - 469 549 2244 (direct number)
Keagan - 469 549 2387

214-632-6102

888-480-2432 ext. 2446

Ramie Baker
VP - Foreclosure
Nationstar Mortgage LLC
469-549-2272
(FAX) 972-315-6645
2501 S. State Hwy 121, Bldg One
Lewisville, Texas 75067

 

[TSVA1]

Evan, These phone numbers will help going forward. Thank you so much for helping people in hardship.

 

[Evan Bedard]

No problem, I really appreciate the kind words

 

[isisis]

Thanks Evan - I owe a lot of thanks to you and this site.

Hi SIS,
Glad to hear you kept your house and things are working out for You. Good work!

 

[I'mSickOfThis]

We have many people here in the same boat.. Here's some information Cat has posted that is specific to the BofA loans transferring to Nationstar;

Will my modification transfer to my new servicer?

If your account was modified prior to the transfer, the modification will remain and in effect. If you were working on, but had not finalized your modification, we will receive your documents within 30 days and will continue the process once we have your information. Seven days after the effective transfer, you can check the status of your modification on-line by selecting the “Check My Status” option under the “My Account” navigation bar, or by contacting us at 1-888-480-2432.

https://www.nationstarmtg.com/Custom....aspx#about_us

Additional threads with members in a similar position;

http://www.loansafe.org/forum/bank-america-home-loans/85462-loan-sold-nationstar-before-last-trial-mod-payment-please-help.html

http://www.loansafe.org/forum/bank-america-home-loans/85499-loan-sold-nationstar-permanent-mod-approved-but-have-not-received-signed-docs-yet.html

http://www.loansafe.org/forum/bank-america-home-loans/49480-boa-nationstar-dilemma-thoughts.html

http://www.loansafe.org/forum/loan-modification/85226-loan-transferring-bank-america-nationstar-june-3-2013-a.html

I found this on the web yesterday:


California Monitor


News and Updates

Nationstar to Honor Bank of America’s Settlement Obligations After Transfers

Jun282013

Bank of America is transferring servicing rights for about 2 million loans to Nationstar Mortgage on July 1, 2013. The transfer agreement was made on January 31, 2013. If your loan is being transferred, you should have received a welcome package from Nationstar. For more information you can also visit Nationstar’s website: https://www.nationstarmtg.com/CustomerCenter/BankOfAmerica.aspx#about_us.
Please note that our office may still be able to help you even if your loan is transferred. Nationstar has agreed to comply with the servicing standards in the National Mortgage Settlement. For example, Nationstar has agreed to continue processing pending loan modification applications and will honor the terms of any trial loan modification or permanent modification offer that you have received from Bank of America.

Related Posts

• National Administrator Begins Settlement Restitution Process
• The Settlement’s Protections for Servicemembers
• New OCC Settlement

by Kyle Reynolds | Fact of the Week | Comments Off Share This Story:

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